Customer Reviews & Testimonials
See What Our Customers Are Saying …
Always amazing service at Joe Rizza Acura. Ted Jurek always makes sure everything is taken care of promptly. Thank You!
Joe Rizza Acura’s service department offers excellent, friendly, and quick service every time I go.
Excellent service. I had my son drop the car off and everything was communicated flawlessly and in a very timely manner. Great job!!!
Dave Odom, my sales person, was great. He was the best automobile salesperson I've ever had. However, because of the current market, I was forced to pay way more for my car than it was worth. I paid more than full price for a "used" car. I understand the current market, but I can't give more than 4 stars for what I received. I'm sure my experience would have been better if things were normal. However, I now have to pay for things done, and damage incurred, while somebody else drove my "new" car ...
Short waiting time Clean friendly very helpful and I trust the service with for my car
The best dealership in the town.Then go in there for the last eight years I never have any issue
The GM Pat was very helpful and a great person. He also help us with a tax break with our insurance company.
I had a fantastic experience. Denise was marvelous in helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great!
very good customer service. super fast and my Acura representative was attentive. will return in the future!
The service department staff are always prompt and professional.. multi point inspection was explained thoroughly..
They are always professional and kind. Any quesI have I am able to get an answer.
Love the way they care about my car spec clean always i don't have to request for washing and vacuuming they diagnose the problem very well superb customer care overall im always satisfied with Joe Rizza
Rizza Acura Customer attention is much better than much others around..Excellent , fast , 5stars service........ ....
Great customer service and helpful, friendly staff. They worked with me to get the payment I wanted.
Each time I have had interactions with the dealership the service center has provided great service. The service advisors have been polite, attentive and professional.
Friendly customer service and very helpful! I love my new Acura.
Friendly and very helpful as well as very professional.they also took the time to explain the situation with vehicle
I came for an oil change. The service was great and completed within the 1 hour time frame initially quoted. I liked that there were work stations in the waiting room so I was able to log in and continue to work remotely.
Very fast service - oil change took about 30 minutes - service techs were very pleasant And sociable - excellent !
Awesome Service
Good service They Kept my car and they fixed it and borrowed me a loaner friendly people very good dealership
Service department employees very helpful and take time to give good explanation of any problem
I have had my vehicles service by your department for over twenty years. I'm pleased with the high level of professionalism and quality service.
They kept their word and it was very smooth, welcoming, comfortable transaction without any doubts. My sales rep, Ricardo was down to earth and super helpful. He made me feel right at home and he setup my car just like he would if I was family or a close friend. By far the absolute best car buying experience I’ve ever had! I’d recommend Joe Rizza Acura if Orland Park, IL to anyone who is in a search for a used or new car!
Enjoyed the team working with me on the sale. Jay and Luke were awesome. Would do business again
I moved to Indiana and I drive back to Illinois for service because I trust them that much ! The people who work in the service department have been there over 15 years ! They are trustworthy! They are honest about what your car needs and the prices are reasonable!
Fast service for an oil change . Everyone was so nice and answered all my questions.
The entire staff was amazing. Special thank you to Ted and Bill in service along with Pat, Denise and Alyssa. Best customer service ever
The Acura Dealership in Orland Park is the best place to purchase Acura. Customer Friendly and helpful, no haggling or tricks. I will purchase another vehicle from them.
I’ve taken my car to Joe Rizza for 12 years. They are personable professional knowledgeable.
Everyone at the dealership and service are very friendly and kind I got my car bone on time well done
Everyone is friendly,I am happy with them.Good Dealership,job well done.Go Joe Rizza
Fast professional courteous Matt is always helpful and trustworthy He is awesome as are all the service staff.
Clean Professional Polite Friendly Fun staff Engaging Courteous helpful Cheerful Informative Caring Neat Timely Rare
A big thanks to Cory and Pat for making our new car buying experience smooth. They were helpful, informative, and courteous.
All workers are super great and have amazing service. Feel very welcomed and super satisfied.
The service was good and fast. I prices was explained at the time of check in.
The service advisor met me as soon as I drove into the dealership, he was polite and knowledgeable. The dealership and restrooms were clean and Covid-19 Protocols were being followed. There were snacks available at the cashier. My car was ready prior to the promised service repair time.
Very prompt service in a very clean environment that exceeded my expectations. The text update system is a great contactless add.
Chris was very informative and helpful. Service went so smoothly, and I was very pleased.
I arrived for my appointment and were registered in right away and service was started
Very professional, very clean,very understanding your problem,waiting area subperb, the dealership is number one in my book !!
The people in the service department are very efficient and professional with the customers and most of all you are in and out as soon as possible.
Very helpful and courteous service reps that seem to be happy to able to help.
Your service is top shelf! Each time I receive my car back it looks and feels like a brand new car. Hats off to Ted and the service department. Thank you. Carl Siurek
Excellent customer service everyone there is amazing very knowledgeable courteous and fast will continue taking my vehicle here. Very satisfied all around with the service here.
Always very pleasant the dealership is extremely clean, Whenever I need my car service it comes back washed and clean-we love Joe Rizza
I’m very happy with your service every thing good Im going to recommend my friends
The young man who waited on me was very personable. The cashier was also, and the price was right. May be coming back soon.
Didn’t buy the car from your dealership. You didn’t have what I wanted when I bought. RDX PMC EDITION. Treated me like I did. Will be using your dealership for all future needs. Thank you!!
The workers who do my oil change are great! always satisfied with the service here
Always friendly, helpful, and timely service. Would not bring my car to any other dealership for servicing.
Cory and Anthony were great! Made my experience with Joe Rizza Acura, fast and easy, like my new TLX A-spec!
Service department is always courteous, prompt and efficient. All work is clearly outlined, and explained
The staff at Joe Rizza Acura focuses on the customer and their needs. From the moment you walk in the door, they treat customers like family. There was never any pressure and all our questions were answered. They truly go above and beyond the buying experience.
Always professional! Prompt with service completion, as well as courteous and professional staff!!
I have bought my last four cars from this dealership. That’s says it all.
1st class service and timely.
Our service experience was as super smooth as usual. From the moment we entered the service department through the time in the waiting area to delivery, everyone we came in contact with was very considerate and helpful.
Exceptional service team. The reason I purchased my 2nd Acura because of this service team and your sales lady Denise.
Matt in the service department is truly an asset to Acura. Always friendly and excellent service.
Very friendly service writers and knowledgeable in their products. And accurate on the wait time .
Always friendly and thorough. Has cared for my car for 13 years and has kept it running without any problem.
Friendly and helpful service. They facilitated towing my vehicle. They even repaired something at no charge which I had intended to fix myself.
Great service. The mechanic was able to detect my car's problem immediately after the test drive. The staff is always kind and courteous.
Great service staff to work with. Always friendly, courteous and professional. Wouldn’t go anywhere else but here to service our car.
Everyone is really nice. It was a fast and easy oil change thanks so much
The staff is always friendly courteous helpful and they explain what they do to the vehicle which makes me coming back!!
Great service. Experience was better than I expected. Will definitely bring my car back for service again.
We are very happy with our experiences at Joe Rizza Acura! We recently purchased a new Acura, and have been using their service department for over ten years. Everyone there is professional, courteous, and helpful, and we highly recommend them.
Always a great service experience. Top Notch advisors and Mechanics. Experience with Acura repair and Maintenance are tops every visit.
Great service that began with the service desk & ended with the mechanic, this will be my service location
everything was easy from the appointment to the car wash and vacuum and everything in between. no pressure no hassle.
Service was quick. The service rep explained what had been done to my car in a very professional way.
Excellent customer service from Joe Rizza and appreciate the great work that was completed- very satisfied with everything!
Very clean, on time, not trying to sell you anything.great job on cleaning the car
Every person I have dealt with at this dealership have been friendly courteous and very helpful.
I’m very pleased with my experience and attentiveness from all the salespersons! They made me feel comfortable and explained everything to me! Thank you so much for my dream car!
nice, I will come back and recommend to my friends. The only thing I would extend working hours.
Excellent service, they gave the best price on the service. Service staff is very professional and listens to customers. Joe Rizza Acura will be preferred dealership for my service needs. Thank you
Very knowledgeable I will go back to them from now on very informative and helpful
